Abstract: Constant reforms in the sphere of housing and public utilities lead to the growth of tariff rates, reduction in the quality of services, formation of unfair entreprenerial behavior on the market and lack of control of the society over the government. As a result there is the growth of social tension in the Russian society concerning problems of housing and public services that is potentially dangerous for the social and political environment. Problems in the Russian housing and utilties sector can be overcome only by collective effort of the society and the government.
In order to imrove the quality of administration in this branch it is recommended to create the federal virtual center for the solution of problems of housing and communal services, i.e. an Internet site (web-portal). The site must contain functional and informational materials,  detailed description of how to fight against fraud for service consumers (including the step-by-step instructions and phone numbers of responsible officers) and be developed with the assistance of federal authorities. It is also recommended that each Russian service provider must register on the site and specify their identification data, serviceable utilities and tariffs for service. This would create the foundation for public control over this sector. 
The article is based on branch methods of analysis including statistical, empirical and normative analysis. The researcher has also used elements of information methods of virtual control of society and the government from the point of view of using territorial-sectoral approach in the sphere of mass communications. The researcher also provides a description of the current state of the sector of housing and public utilities in Russia including statistical materials. The researcher also creates the concept of creating the virtual public and government control over the branch using quantitative and qualitative capabilities of modern electronic networks. Strengthening of such type of control supported by the federal authorities would reduce the negative effect on the sector of housing and public services and raise the quality and predictability of reforms being carried out in this sector.